Saturday, October 16, 2010

Supervisor Tasks

An officer who has a performance issue needs to improve. It is the job of the supervisor to get them to improve. Most employees want to do a good job. Sometimes they think their performance is okay, but may not realize that it is below standard. Sometimes they become complacent over time. Sometimes employees need direction, motivation, encouragement and training. Employee performance can be achieved in a few simple steps that most supervisors don't bother to do.

Inform employees of your expectations, in writing. If you don't tell employees what you want done they can only assume what you want.

Supervise employee while doing their tasks, in person, in the field.

Provide feedback to employees based on their performance, in person, in private.

Write up the progress of the employee if they simply refuse to improve. You owe that to the other officers who do a good job and carry the sub-standard employees weight.

Mention progress on performance evaluations, good or bad.

Supervise the employees, manage their behavior, help them to do their jobs better, safer and more efficently; that's what the SGT Says.

2 comments:

Bob G. said...

Sarge:
The best ones who can supervise are those that actually LEAD their staff (or personnel) and not merely boss them around.
And yes, accessibility to that supervisor without fear is very important.

Good stuff.

Stay safe.

Bunkermeister said...

Supervisor should command obediance and respect.